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The Office of Technology and Instructional Services provides support for all computer and network related functions in the College of Family & Consumer Sciences. Below is a knowledgebase with frequently asked questions. For direct assistance, please contact us using one of the following options:

Address: 200 Dawson Hall (M-F, 8-5)
Phone Number: 542-4864
Email: helpdesk@fcs.uga.edu

Frequently Asked Questions - OTIS
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document I would like for my students to use a software package that is not in the labs
Computer labs, classroom computers, and instructor stations are updated prior to the beginning of each semester. Requests for new or...
14 May, 2014
document Mainframe (IMS) Printing
If you are involved in Student Advising and need to print DARS reports for your students, or need to print Budget reports from the Mainframe go...
14 Jan, 2009
document How do I look up my computer's IP address?
Click on the Start menu and select Run Type in cmd and click the OK button After the command line window...
03 Jun, 2008
document How do I access my computer using Remote Desktop Connection?
Accessing your computer using Remote Desktop Connection Now that you know your computer's IP address and have confirmed it is setup to be accessed,...
03 Jun, 2008
document Why can't I connect to computer using Remote Desktop Connection?
First, verify that your computer is setup so that it can be accessed from another computer: Right click on My Computer and select Properties...
03 Jun, 2008